Terms and Conditions
These Terms and Conditions (“Terms”) regulate the access and use of the services provided by edureer, a brand of edureer Academy S.L., with registered address at Callejones del Perchel 8, 29002 Málaga, Spain, NIF: ESB19498179 (“edureer,” “we,” “our,” or “us”). By accessing or using any services offered on or through edureer (the “Platform”), you, as the user (“User” or “you”), agree to be bound by these Terms.
1. Purpose and Scope of the Services
1.1 Online Courses
edureer provides digital online courses (“Courses”) accessible through the Platform. These Courses may include video lessons, written materials, quizzes, and other educational content.
All content is provided in a digital format and is subject to the intellectual property rights set out in Section 7.
1.2 Hourly Bookable Mentoring/Consultation Services
In addition to digital courses, edureer offers hourly bookable mentoring or consultation sessions (“Sessions”). These Sessions are scheduled for a specific duration and delivered by qualified instructors or mentors associated with edureer.
Reservations for these Sessions must be made through the Platform, specifying the preferred date and time based on available slots.
2. User Account
2.1 Registration
To access certain features of the Platform, including enrollment in Courses and booking of Sessions, you must create a User account. You agree to provide accurate, current, and complete information during the registration process.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.2 Eligibility
The services offered by edureer are intended for individuals aged 18 or older. If you are under 18, you must have the permission of a legal guardian.
By creating an account, you represent and warrant that the information you provide is true and that you comply with the eligibility criteria under applicable law.
3. Purchasing and Payment
3.1 Purchase of Courses
The price of each Course is indicated on the Platform. Prices may change at any time, but any changes will not affect Courses you have already purchased.
Payment must be made in full at the time of purchase via the available payment methods on the Platform.
3.2 Booking and Payment for Sessions
Each Session is priced on an hourly basis. You must prepay at the time of booking, using the available payment methods on the Platform.
You may reschedule or cancel a booked Session in accordance with Section 6 of these Terms.
4. Delivery of Digital Content
4.1 Access to Courses
Once you have successfully purchased a Course, it will be available to you on the Platform, subject to any restrictions set out in these Terms.
The digital content is provided “as is,” and edureer will endeavor to ensure accessibility. However, we do not guarantee uninterrupted availability due to potential system maintenance or internet issues outside of our control.
4.2 Provision of Sessions
Sessions are delivered by video call, voice call, or other online communication channels. You are responsible for ensuring your internet connection is sufficient for participating in online Sessions.
If you encounter technical issues preventing you from accessing a Session, you must notify edureer promptly.
5. Right of Withdrawal and 7-Day Money-Back Guarantee
5.1 Legal Right of Withdrawal (Spanish Law)
Under Spanish consumer protection regulations, you have the right to withdraw from the purchase of digital content or services within 14 calendar days from the date of conclusion of the contract, unless you have expressly waived this right when the digital content or service provision begins.
However, please note that once the digital content is made available to you and you begin its download or use, you may lose this legal right of withdrawal if you expressly consented to early access and acknowledged losing the withdrawal right.
5.2 edureer 7-Day Money-Back Guarantee
In addition to the legal provisions, edureer offers a 7-day money-back guarantee (“Guarantee Period”) from the date of purchase.
This guarantee is only valid if you have not consumed or accessed more than 20% of the total Course content. Access includes watching videos, completing lessons, or downloading materials.
To claim a refund during the Guarantee Period, contact edureer via email or the support channel provided on the Platform, stating your reason for the refund request.
If your request meets the criteria (within 7 days and no more than 20% course usage), edureer will process a full refund using the same payment method you originally used.
6. Cancellation and Rescheduling of Sessions
6.1 User-Initiated Cancellation
You may cancel or reschedule a booked Session up to 24 hours before the scheduled start time. Cancellation or rescheduling requests made within less than 24 hours may not be eligible for a refund or free rescheduling, at edureer’s discretion.
6.2 edureer-Initiated Cancellation
edureer or its mentors may cancel or reschedule a Session due to unforeseen circumstances (e.g., illness, technical problems). In such cases, you will be offered an alternative time slot or a full refund for the Session if no mutually acceptable time slot is available.
7. Intellectual Property
7.1 Ownership
All rights, including intellectual property rights, to the Courses, materials, logos, brand names, and other elements of the Platform belong to edureer or its licensors.
You are granted a limited, non-exclusive, non-transferable license to access and use the purchased Course content and/or booked Sessions for your personal, non-commercial use only.
7.2 Restrictions
You must not reproduce, redistribute, modify, create derivative works of, publicly display, or exploit any part of the Platform, Courses, or Session materials without the prior written consent of edureer.
8. User Conduct
8.1 Prohibited Uses
You agree not to use the Platform or its content for any unlawful purpose or in any way that could damage the reputation or the rights of edureer or third parties.
You agree not to share your account login details or allow unauthorized third parties to access purchased Courses or Sessions.
8.2 User Content
Any content you post or upload on the Platform (e.g., in forums or during Sessions) remains your responsibility. You must ensure it does not violate any law or infringe upon the rights of others.
9. Limitation of Liability
9.1 No Warranty
While edureer strives to provide high-quality content and services, we do not guarantee that the Courses or Sessions will meet all your expectations, or that access will be uninterrupted or error-free.
9.2 Limitation of Liability
To the fullest extent permitted by Spanish law, edureer shall not be liable for any indirect, incidental, or consequential damages arising from or in connection with your use of the Platform, Courses, or Sessions.
10. Privacy and Data Protection
10.1 Data Handling
We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”) and other applicable Spanish data protection laws.
For more information on how we handle your personal data, please see our Privacy Policy.
11. Amendments to the Terms
11.1 Revisions
edureer may modify these Terms at any time. We will provide notice of any substantial changes by posting the updated Terms on the Platform or through other communication channels.
By continuing to use the Platform after such modifications, you accept the revised Terms.
12. Governing Law and Jurisdiction
12.1 Applicable Law
These Terms are governed by and construed in accordance with Spanish law.
The courts of the city of Málaga, Spain, shall have exclusive jurisdiction to resolve any dispute arising from or related to these Terms, without prejudice to any mandatory consumer protection legislation granting you the right to bring actions in the courts of your residence.
13. Contact Information
For any questions about these Terms, or if you need to send us any notice under these Terms, please contact us at:
edureer Academy S.L.
Callejones del Perchel 8
29002 Málaga
Spain
NIF: ESB19498179
Phone: +34 951 11 42 55
You may also reach us through the contact form or email address provided on the edureer Platform.
14. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
15. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
16. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and edureer Academy S.L..
Date of Last Update: 28.01.2025
By accessing or using the services provided by edureer, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms or policies referenced herein.